
FAQs
Order Tracking
Order Tracking
For non-pre-sale orders, the delivery time is generally 1-7 working days, and you can track your order on the website.
Click here for more information(Shipping Policy).
Why does it show a shipping charge of several hundred dollars at checkout?
Why does it show a shipping charge of several hundred dollars at checkout?
You selected the wrong country/region, please go back to the product page, click the correct country or region where you are, and then select the product to checkout.
We can only ship from the warehouse in the corresponding country/region and cannot ship across country or regions.
What is the Refund & Return policy?
What is the Refund & Return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Store email: sales02@sunlu.com
After-sales email: support@sunlu.com